 Real-Time Alerting and Notification for Proactive Systems Management
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Rules Based Management - Notification and Corrective Action
ELM includes a powerful Notification Engine that enables you to customize notifications and take corrective action to suit your organizational objectives. You can have separate notification methods for different events, or a single notification method for all similar events. For example, you could have one method that describes how to notify a database administrator about important database related events, and another method for notifying a security administrator about important security related events. You could have yet another method that notifies all Help Desk technicians when a critical server is down.
Notification Methods pass the full event information to the notification engine, which then forwards that information according to the methods selected. You may completely customize the message sent via the Notification Method. This is important when there are restrictions on message length, as in the case of a mobile pager.
ELM includes many notification methods. One notification method is specifically designed to run scripts, batch files, or customer written programs. The Command Script Notification Method empowers you to take corrective action within a notification rule or when the monitor detects the proper condition.
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Most Commonly Used Notification Methods |
 Mail Notification
ELM supports email notifications via the Simple Mail Transport Protocol (SMTP). You may customize the message sent, including the From field, the message text (including variables and information from any event), and the size of the message. You may configure the message with compressed white space, which provides better viewing on cell phones, pagers and other SMTP-capable devices with limited view screens.
 Looking for more details?
Check out the ELM Help Guide pages on Mail Notification.
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 Pager/SMS Text Notification 
Get urgent event messages when your email server is down with the Pager/SMS notification. Through a modem in the ELM Server System, you can receive event data on your cell phone or PDA.
Looking for more details?
Check out the ELM Help Guide pages on Pager Notification. |
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 Command Script
The Command Script Notification Method can execute a command, a command line application, a batch file, or a script. You may pass event information in the form of variables, leveraging information in the event, such as the computer name or the message details field in any batch files or scripts that are executed.
Scripts and command line files empower you to automatically initiate corrective action. When combined with Resource Kit, third-party and custom tools, you can cause almost any action to be taken when needed: restarting services, rebooting systems, copying, moving or deleting files, etc.
Looking for more details?
Check out the ELM Help Guide pages on Command Script Notification. |
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 ELM Advisor
ELM Advisor is a Notification Area Icon that alerts you of changing conditions. Audibles and popups indicate events without disruption to your workflow.
Looking for more details?
Check out the ELM Help Guide pages on ELM Advisor. |
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Other Available Notification Methods |
 Forward Event
An ELM Server can reliably forward any Event to another ELM Server, enabling you to design and deploy ELM in a tiered manner, or to monitor multiple locations from a centralized location.
Looking for more details?
Check out the ELM Help Guide pages on Forwarding Events. |
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 Network Popup
ELM supports the use of network pop-up messages (aka "Net Send") as a notification method. This enables administrators to send pop-up messages to Windows-based computers that are running the Messenger service. The sent message can be customized to display all or any portion of the event details. (Windows Vista, Windows 7, and Server 2008 do not support Net Send)
Looking for more details?
Check out the ELM Help Guide pages on Network Popup.
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 Post Web Page Form
ELM supports the posting of a form to an internal or external Web site as a notification method. If you are using a web-based Help Desk application, ELM can automatically complete a support ticket and enter it into the Help Desk application.
Looking for more details?
Check out the ELM Help Guide pages on Post Web Form. |
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 SNMP OID/Trap
An ELM Server can send SNMP traps as a Notification Method. Any event received by the ELM Server can be repackaged and transmitted as an SNMP trap to any SNMP management systems in the organization.
The ELM Server also includes an SNMP OID Notification Method. It can take any valid SNMP Object ID (OID) and write it to the specified target host.
Looking for more details?
Check out the ELM Help Guide pages on SNMP Notification.
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 Play Sound File
The ELM Server supports the playing of sound files in WAV format at the ELM Server for a server notification method. ELM includes some sound files for your convenience, but you can add your own WAV file to use as a notification method.
Looking for more details?
Check out the ELM Help Guide pages on Sound File. |
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 Send Syslog Message
ELM supports native, integrated Syslog messages as a notification method. This enables administrators to forward alerts for centralized management in cross-platform environments.
Looking for more details?
Check out the ELM Help Guide pages on Syslog Message Notification. |
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 Alert Entry
Alerts notify administrators of critical events, security breaches, or performance problems. They provide a quick on-screen look into the current activities of the systems being monitored. Alerts are generated as an action from a Monitor Item, or from an Alerts Notification Method. When an Alert is generated, it appears in the Alerts container in the ELM Console. Alerts are stored in the database used by the ELM Server for archival and reporting purposes.
Looking for more details?
Check out the ELM Help Guide pages on Alerts.
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